Statement on Personal Information Protection (Privacy Policy)

Statement on Personal Information Protection (Privacy Policy)

Recognising the importance of its responsibilities towards its customers, Merrill Lynch Japan Securities Co., Ltd. (the Company) will manage its customers' personal information etc. in a manner strictly in accordance with the Personal Information Protection Law (the Law), other applicable laws and regulations relating to protection of customer information and individual number (‘personal information etc.’) and this Statement on Personal Information Protection (Privacy Policy).

1. Compliance with applicable laws and regulations
The Company, when handling its customers' personal information etc., will comply with the Law, other applicable laws and regulations relating to protection of personal information etc., Guidelines on Personal Data Protection in the Financial Industry, Guidelines of Personal Information Protection Authority, any other standards and this Privacy Policy.
 
2. Purposes of use of personal information etc.
The personal information of customers collected by the Company will be used to the extent necessary in connection with the Purposes of Use (attached), except in the cases where the Company has obtained customer’s prior consent or it is exempted by statute and will not be used for any other purposes. As for the individual number, the Company will use it within the scope permitted by the applicable laws.

The Company will publish its Purposes of Use of customers' personal information via the Company's official website.
 
3. Security measures for the handling of customers' personal information etc.
The Company will endeavour to keep its customers' personal information etc. accurate and up to date. To protect customers' personal information etc. against unauthorized disclosure, loss or destruction, the Company will incorporate appropriate company organizations and strict security measures for the protection of personal information by means of establishing, and reviewing and revising from time to time, internal regulations regarding the protection of personal information. The Company will also properly supervise its officers, employees and agents, conduct investigations to confirm their compliance with the internal regulations, and properly handle any complaints which may arise.
 
4. Requests for disclosure, amendment or suspension of use of customers' personal data
In accordance with the Law, the Company will accept requests for the disclosure, amendment or suspension of use of customers' personal data held by the Company. Customers may, at any time, request the disclosure, amendment or suspension of use of their personal data in accordance with the procedures prescribed by the Company. As for a customer’s request to disclose whether or not the Company holds his or her individual number, the Company will respond whether or not it holds his or her individual number. For more information, please contact the following person:

   Contact: Compliance Department
   Tel: 03-6225-8093
   Monday – Friday (except national holiday) 9:00 a.m. – 5:00 p.m.
Please inform that the request is for disclosure, amendment or suspension of use of personal data.
 
5. Inquiries relating to the handling of customers' personal information etc.
Complaints or other inquires from customers concerning the handling of the customers' personal information etc. by the Company should be directed to the following person:

   Contact: Compliance Department
   Tel: 03-6225-8093
   Monday – Friday (except national holiday) 9:00 a.m. – 5:00 p.m.
Please inform that the request is for disclosure, amendment or suspension of use of personal information.

Personal Information Protection Authority
The Company is a member of the Japan Securities Dealers Association (JSDA), The Financial Futures Association of Japan (FFAJ) and Japan Financial Services Association (JFSA), which are personal information protection authorities certified by the Personal Information Protection Commission. Each Personal Information Consultation Office will handle complaints and provide help desk services relating to the handling of personal information by JSDA and FFAJ members.

  [Complaint/Help Desk Center]
    Japan Securities Dealers Association
    Personal Information Consultation Office
    Tel:03-6665-6784   (http://www.jsda.or.jp/en/personal-information/index.html)

    The Financial Futures Association of Japan
    Personal Information Consultation Office
    Tel:03-5280-0881   (http://www.ffaj.or.jp/hogodantai/index.html)

    Japan Financial Services Association
    Complaint Desk
    Tel:0570-051-051

6. Continuing improvement
To maintain appropriate standards for the handling of its customers' personal information etc. and the secure management of its customers' personal information, the Company will periodically review, and endeavor to continuously improve this Statement on Personal Information Protection. In the event of any material changes to this statement, the Company will publish such changes via the Company's official website.

   Company's official website: http://www.japan.ml.com/ 
 
7. Cookies
The Company's websites utilize cookies. A cookie is a small text file consisting of unique characters instead of personal information, which is sent to the customer's internet browsing software (browser) from the Company's web server when a customer visits the Company's website, and is stored on the customer's hard disc drive. With characters contained in the cookie, service contents relevant to the customer's particular interests may be provided to the customer. A customer may set its browser to give notification of sites which make use of cookies or to refuse to accept cookies. Please note that if the customer's browser is set to reject cookies, the customer may not be able to utilize all of the functions available on the Company's website.
 
8. Others
In order to accurately grasp the content of transactions and inquiries made by the customer, electronic communications including telephone conversations, email, text message and instant message with the customer shall be recorded and monitored to the extent permitted by laws and regulations. The customer’s prior understanding would be appreciated.

   Company's official website: http://www.japan.ml.com/ 
 
Revised on October 30, 2018
(Translation from Japanese)
 

Privacy Policy